Terms of Service

Last Updated: [23/01/2026]

Welcome to Albae

These Terms of Service govern your use of our website, products, and services. By visiting or using Albae's services, you agree to these terms and our Privacy Policy. If you don't agree, please don't use our services.

The terms "we," "us," and "our" refer to Albae. We operate this website through Shopify to provide you with a seamless shopping experience.

Please read these terms carefully—they include important information about your legal rights, warranty disclaimers, and limitations of liability.

Section 1 - Your Account and Access

Age Requirement

By using our services, you confirm that you're at least 18 years of age. If you're allowing a minor dependent to use our services on a device you own or manage, you're responsible for their use.

Account Information

To shop with us, you may need to provide information like your email address, billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete, and that you have the right to provide it.

Account Security

You're responsible for maintaining the security of your account credentials and all activity that occurs under your account. You cannot transfer, sell, assign, or license your account to anyone else.

Section 2 - Our Products

We've worked hard to accurately represent our algae-based supplements online. However, product colors and appearance may vary slightly depending on your device, screen settings, and natural variations in algae cultivation.

We don't guarantee that the appearance of products you purchase will exactly match what's shown on your screen or meet your expectations in every detail.

Health & Safety Information

Our supplements are designed to support wellness and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before starting any new supplement, especially if you're pregnant, nursing, have a medical condition, or take medications.

Product descriptions, formulations, and ingredient information may be updated at any time without notice. We reserve the right to discontinue any product or limit quantities available.

Section 3 - Orders

Placing Orders

When you place an order, you're making an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order isn't confirmed until we accept it and process your payment.

Please review your order carefully before submitting—we may be unable to accommodate cancellation requests after acceptance. If we decline, modify, or cancel your order, we'll attempt to notify you via the email, billing address, or phone number you provided.

Returns and Exchanges

Your purchases are subject to return or exchange only in accordance with our Return & Refund Policy.

Personal Use Only

You confirm that your purchases are for personal or household use, not for commercial resale.

Section 4 - Pricing and Payment

Pricing

All prices are listed in Indian Rupees (INR). Prices, discounts, and promotions may change without notice. You'll be charged the price in effect when you place your order, as shown in your order confirmation email.

Unless stated otherwise, prices include GST and shipping charges, which will be calculated at checkout.

Special promotions may have separate terms that override these Terms of Service.

Payment Information

You agree to provide current, complete, and accurate payment information for all purchases. Keep your account details updated—including email address and payment method—so we can complete your transactions and contact you as needed.

We accept various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. You confirm that: (i) your payment information is accurate and complete, (ii) you're authorized to use the payment method for purchases, (iii) charges will be honored by your payment provider, and (iv) you'll pay all charges at the posted prices, including shipping, handling, and applicable GST.

Section 5 - Intellectual Property

Our Content

All content on our website—including trademarks, brands, text, images, graphics, product reviews, videos, audio, and design elements—is owned by Albae, our affiliates, or licensors and protected by intellectual property laws.

Your Use

These Terms permit you to use our services for personal, non-commercial purposes only. You cannot reproduce, distribute, modify, create derivatives, publicly display, republish, download, store, or transmit any material from our services without our prior written consent.

Unauthorized use may violate intellectual property laws. All rights not expressly granted here are reserved.

Our Trademarks

Albae's names, logos, product names, designs, and slogans are our trademarks or those of our affiliates. You cannot use them without our prior written permission. Shopify's trademarks belong to Shopify. All other trademarks on our website belong to their respective owners.

Section 6 - Third-Party Tools

We may provide access to third-party tools as part of our services, which we don't monitor or control.

You acknowledge these tools are provided "as is" and "as available" without warranties, representations, or endorsements. We have no liability for your use of third-party tools.

Any use of optional tools is entirely at your own risk. Make sure you understand and approve of the third party's terms before using their tools.

We may also introduce new features and tools in the future, which will be subject to these Terms of Service.

Section 7 - Third-Party Links

Our services may contain links to websites or materials provided by third parties. We're not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

If you leave our services to access third-party sites, you do so at your own risk. We're not liable for any harm or damages from accessing third-party websites or purchasing their products or services.

Review third-party policies carefully before engaging in any transaction. Direct any complaints, claims, or questions about third-party products to those third parties.

Section 8 - Our Relationship with Shopify

Albae is powered by Shopify, which enables us to provide our services. However, all sales and purchases are made directly with Albae, not Shopify.

By using our services, you acknowledge that Shopify isn't responsible for any aspect of your transactions with us, including any injury, damage, or loss from purchased products. You release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases with Albae.

Section 9 - Privacy

All personal information we collect is subject to our Privacy Policy and certain information may be subject to Shopify's Privacy Policy.

Because Shopify hosts our services, they collect and process information about your use of our website to provide and improve your experience. Information you submit may be transmitted to Shopify and other service providers, potentially in countries different from where you live.

Review our Privacy Policy for details on how we, Shopify, and our partners use your information.

Section 10 - Feedback and Reviews

License to Use Your Feedback

If you submit ideas, suggestions, feedback, reviews, proposals, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any purpose, including commercial use.

We may use this license to operate, provide, evaluate, enhance, improve, and promote our services.

Your Representations

You confirm that: (i) you own or have all necessary rights to your Feedback, (ii) you've disclosed any compensation received for your Feedback, and (iii) your Feedback complies with these Terms.

We're under no obligation to maintain your Feedback in confidence, pay for it, or respond to it.

Content Moderation

We may monitor, edit, or remove Feedback that we determine is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or violates intellectual property rights or these Terms.

Your Responsibilities

Your Feedback must not violate any third-party rights, including copyright, trademark, privacy, or other proprietary rights. It must not contain unlawful, abusive, or obscene content, viruses, or malware. You cannot use false email addresses, impersonate others, or mislead us about the origin of Feedback.

You're solely responsible for your Feedback and its accuracy. We take no responsibility for Feedback posted by you or any third party.

Section 11 - Errors and Omissions

Our services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate—at any time without prior notice, even after you've submitted your order.

Section 12 - Prohibited Uses

Lawful Use Only

You may only use our services for lawful purposes. You cannot use our services to:

Engage in unlawful or malicious activity
Violate any laws, regulations, rules, or ordinances
Infringe on intellectual property rights (ours or others')
Harass, abuse, insult, harm, defame, or intimidate any perso
Transmit false or misleading information
Upload non-compliant material
Send spam, junk mail, chain letters, or unsolicited advertising
Impersonate any person or entity
Restrict or inhibit anyone's use of our services

Additional Restrictions

You also agree not to:

Upload viruses or malicious code
Reproduce, duplicate, copy, sell, resell, or exploit any portion of our services
Collect or track others' personal information
Spam, phish, spider, crawl, or scrape
Interfere with or circumvent security features

We reserve the right to suspend, disable, or terminate your account at any time without notice if you violate any part of these Terms.

Section 13 - Termination

We may terminate your access to our services at any time without notice. You'll remain liable for all amounts due up to and including the termination date.

Certain sections will survive termination, including: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive.

Section 14 - Disclaimer of Warranties

Information on our services is provided for general information purposes only. We don't warrant its accuracy, completeness, or usefulness. Any reliance on this information is at your own risk.

EXCEPT AS EXPRESSLY STATED BY ALBAE, OUR SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DON'T GUARANTEE THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Some jurisdictions limit or don't allow disclaimer of implied warranties, so this disclaimer may not fully apply to you.

Section 15 - Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALBAE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, SHOPIFY, AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE—EVEN IF ADVISED OF THEIR POSSIBILITY.

Section 16 - Indemnification

You agree to indemnify, defend, and hold harmless Albae, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims—including reasonable attorneys' fees—arising from:

Your breach of these Terms or incorporated documents
Your violation of any law or third-party rights
Your access to and use of our services

We'll notify you of any indemnifiable claim, though failure to promptly notify won't relieve you of obligations unless you're materially prejudiced. We may control the defense and settlement of such claims at your expense, but won't settle claims requiring non-monetary obligations from you without your consent.

You'll cooperate in the defense of indemnified claims, including by providing relevant documents.

Section 17 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, it shall be enforceable to the fullest extent permitted by law. The unenforceable portion will be severed, and it won't affect the validity of remaining provisions.

Section 18 - Waiver and Entire Agreement

Waiver

Our failure to exercise or enforce any right or provision doesn't constitute a waiver of that right or provision.

Entire Agreement

These Terms of Service and any policies we post constitute the entire agreement between you and us, superseding any prior agreements, communications, or proposals.

Any ambiguities won't be construed against the drafting party.

Section 19 - Assignment

You cannot delegate, transfer, or assign this Agreement or your rights without our prior written consent—any attempt will be null and void.

We may transfer, assign, or delegate these Terms and our rights without your consent or notice.

Section 20 - Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Surat, India.

Section 21 - Changes to These Terms

You can review the current version of these Terms anytime on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It's your responsibility to check periodically for changes.

We'll notify you of material changes in accordance with applicable law. Your continued use of our services after changes are posted constitutes acceptance of those changes.

Section 22 - Contact Us

Questions about these Terms of Service? Contact us at:

Albae
Email: support@albae.in
Phone: +(91) 7769040183
Address: 185, Jariwala Compound, Opp. Sandesh Press, Khatdora, Surat , Gujarat 395002
GST: GST: 24ADXFS0801P1ZJ