Privacy Policy
Last Updated: [23/01/2026]
Our Commitment to Your Privacy
At Albae, transparency isn't just about what goes into our supplements—it extends to how we handle your information. This Privacy Policy explains how we collect, use, and protect your personal information.
We operate through Shopify to provide you with a seamless shopping experience. If there's any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes precedence.
By using Albae's services, you acknowledge that you've read and understood this policy.
What We Collect and How
"Personal information" means data that identifies you or can reasonably be linked to you. We collect:
From You Directly
- Contact details (name, address, phone, email)
- Payment information (credit/debit cards, UPI, net banking, digital wallets, transaction details)
- Account credentials (username, password, preferences)
- Purchase history and shopping behavior
Automatically
- Device and browser information
- IP address and network details
- How you navigate and interact with our website
From Service Providers
- Information processed on our behalf by partners who help run our operations
How We Use Your Information
Provide Our Services
Process orders and payments, fulfill shipments, manage your account, remember your preferences, and create a personalized shopping experience.
Marketing and Advertising
Send promotional communications via email, SMS, WhatsApp, or other channels, and show you relevant advertisements based on your browsing and purchase history. You can opt out of marketing communications anytime.
Security and Protection
Authenticate accounts, secure transactions, detect fraud, and protect our community. Keep your login credentials safe—never share them with anyone.
Customer Support
Respond to inquiries and maintain our relationship with you.
Legal Compliance
Meet legal obligations, respond to lawful requests, and enforce our policies.
How We Share Your Information
With Service Providers
Shopify and trusted partners who help with payment processing, analytics, customer support, fulfillment, and shipping.
With Marketing Partners
To show you personalized ads across different websites. Depending on where you live, you may opt out of targeted advertising.
When You Request It
For shipping or through social media integrations you choose to use.
For Business or Legal Reasons
In connection with mergers or acquisitions, to comply with legal obligations, or to protect our rights and the rights of our users.
Shopify and Third-Party Services
Our Platform Partner
Albae operates on Shopify, which collects and processes information about your use of our website. Your data may be transmitted to Shopify and other service providers, potentially in countries different from where you live.
Shopify uses enhanced features that incorporate data from your interactions with our store and other merchants. For these features, Shopify is responsible for processing your information and handling your rights requests.
Learn more: Shopify Consumer Privacy Policy
Exercise your rights: Shopify Privacy Portal
Third-Party Links
Our website may link to third-party platforms we don't control. We're not responsible for their privacy practices or content. Always review their policies before sharing information.
Children's Privacy
Our services aren't intended for children under 18 years of age. We don't knowingly collect information from anyone under 18. If you're a parent or guardian and believe your child has shared information with us, contact us immediately for deletion.
We don't knowingly sell or share personal information of individuals under 18 years of age.
Data Security and Retention
While we implement strong security measures to protect your information, no system is perfectly secure. Information you send to us may not be secure in transit, so avoid sharing sensitive data through unsecured channels.
We retain your personal information only as long as necessary to maintain your account, provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
As an Indian resident, you have the following rights regarding your personal information under applicable data protection laws:
Right to Access
Request access to the personal information we hold about you.
Right to Correction
Request correction of inaccurate or incomplete information we maintain about you.
Right to Deletion
Request deletion of your personal information, subject to legal retention requirements.
Right to Data Portability
Receive a copy of your personal information in a commonly used format.
Right to Withdraw Consent
Withdraw your consent for data processing where we rely on consent as the legal basis.
Communication Preferences
Opt out of promotional emails, SMS, or WhatsApp messages using the unsubscribe link. We may still send you account-related or transactional communications.
To exercise these rights, contact us using the details below or follow the instructions on our website.
We don't discriminate against anyone for exercising their privacy rights. We may need to verify your identity before processing requests to ensure data security.
Grievance Redressal
If you have concerns about how we handle your personal information, please contact us first using the details below. We're committed to resolving your concerns promptly.
If you're not satisfied with our response, you may file a complaint with the Data Protection Board of India or other relevant regulatory authority under applicable Indian data protection laws.
Data Storage and Transfers
Your personal information is primarily stored and processed in India. However, some data may be transferred to and processed by Shopify and other service providers located outside India to enable our services. We ensure that such transfers comply with applicable Indian data protection laws and that appropriate safeguards are in place to protect your information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we'll post the revised policy here, update the "Last Updated" date, and provide notice as required by law.
Contact Us
Have questions about our privacy practices or this Privacy Policy? Want to exercise your rights?
Email: support@albae.in
Phone: +(91) 7769040183
For questions specifically about Shopify's data processing, visit: https://privacy.shopify.com/en
Clean nutrition starts with clean practices. Your trust matters to us.